SMS MARKETING USE CASES
Dining and Hospitality
Restaurants and hotels can fill seats and rooms faster with personalized, real-time texting.
10K
Over 10k clients have improved their marketing campaign results with iZigg. Join them today!
iZigg Features
Top iZigg Tools
How do iZigg subscribers use our messaging tools to communicate with customers and teams? Here are the top three features according to our users!
Workflows
Automate reservation confirmations and thank-you follow-ups.
MMS Messaging
Send mouthwatering menu images or limited-time offers.
Link Tracking
Track clicks on booking links to measure what drives reservations.
Grow Your List
Build Loyalty from Day One
SMS marketing helps restaurants, cafés, and hotels connect instantly with guests and build lasting relationships. Make it effortless for customers to join your list and keep them engaged with your brand.
From local cafés to luxury hotels, text messaging has become one of the most effective ways to grow and retain loyal guests.
✓ Grow your subscriber base
✓ Keep guests coming back
✓ Simplify contact collection
✓ Boost direct engagement
✓ Increase reservations
✓ Boost event attendance
✓ Drive off-peak traffic
✓ Engage with customers
Fill Seats Fast
Promote Specials and Events
Keep your tables full with timely texts that showcase your latest offers, happy hours, and seasonal menus. SMS and MMS make it easy to send irresistible promotions that drive bookings fast.
SMS campaigns help restaurants and venues fill seats quickly – turning slow nights into packed houses with just one text.
Communicate Smarter
Keep Service Running Smoothly
Communicate effortlessly with guests and staff through automated texts for reservations, confirmations, and updates. From order-ready alerts to event reminders, messaging keeps everyone informed in real time.
Restaurants and hotels rely on SMS to enhance the guest experience, keeping communication quick, clear, and personal.
✓ Reduce no-shows
✓ Simplify staff coordination
✓ Improve response times
✓ Boost guest ratings
Customer Stories
Testimonials
Learn firsthand why our customers trust us with their marketing and mobile communication initiatives.
Always Ready to Help
The iZigg team knows their stuff and helped us get messages just right for our customers. Really appreciated it.
★★★★★
Jorge V.
Happy Hour Texts That Work
We send quick alerts about happy hour deals, and it’s brought in more walk-ins on those slow nights.
★★★★★
Emily G.
Filling Tables with Hot Specials
We started texting out specials for slow days and saw reservations jump by 40%. iZigg made it super easy.
★★★★★
Lisa M.
Want to Learn More?
Dining and Hospitality FAQs
Got questions? We’ve got answers. Here’s everything you need to know about getting the most out of iZigg Mobile Messaging.
Can customers opt in while dining in-store?
Yes, guests can opt in by scanning QR codes, texting a keyword displayed on signage, or signing up through a web form. All opt-ins must clearly explain what messages they’ll receive.
How do I manage locations or franchises?
iZigg supports location-based contact management and segmentation. This allows you to send targeted messages from individual locations or manage multiple venues from one account.
Can I use texts for catering inquiries?
Yes, two-way texting allows staff to respond quickly to catering requests, event questions, or large party inquiries. This improves response times and boosts customer satisfaction.
Should I send photos of dishes or events?
Yes, MMS lets you share high-quality images of food, drinks, or special events. Visual messages are especially effective for driving engagement in food and hospitality marketing.
Can I send reservation or waitlist notifications?
Absolutely. Two-way text messaging is commonly used to confirm reservations, notify guests when tables are ready, or send reservation reminders to reduce no-shows.
How do I stay compliant when texting?
Always obtain consent, include opt-out instructions in messages, and avoid messaging outside approved hours. iZigg supports compliance features like STOP handling and opt-out tracking.