IZigg platform features
Polls and Surveys
Get instant feedback with SMS polls and surveys. Easy to send, quick to answer, and great for insights.
of contacts respond to text surveys, compared to 7% for emails
of consumers respond to an SMS survey within five minutes
more engagement with interactive messages than with plain texts
Send Quick Polls
Engage your audience with quick polls they can respond to instantly. Results start flowing in as soon as they reply.
Create Smart Surveys
Build surveys that adjust based on each answer. This creates a customized experience and gives you better insights.
Real World EXAMPLES
Use Cases
Learn how our clients use iZigg Mobile marketing to build their businesses and strengthen customer connections.
Ask guests about their visit, menu favorites, or booking experience to keep your service top-notch.
Use text polls to collect student or parent feedback on classes, events, or school communications.
Survey attendees before, during, or after your event to improve experiences and capture real-time feedback.
Use polls to test campaign messaging, gauge audience interest, or collect data for client reports.
Collect feedback after service visits or sales interactions to improve customer experience and loyalty.
Use quick text surveys to understand voter priorities, test messaging, or identify top issues in your district.
Want to Learn More?
Poll and Survey FAQs
Got questions? We’ve got answers. Here’s everything you need to know about getting the most out of iZigg Mobile Messaging.
How effective are SMS surveys compared to traditional methods?
Extremely effective – SMS messages boast a 98% open rate and are read within minutes, delivering significantly better response rates than email or direct mail.
Can I branch survey questions based on responses?
Absolutely – iZigg supports branching logic, so follow-up questions and workflows adapt depending on how contacts answer your survey.
Can I incentivize survey participation?
Yes – you can offer rewards like coupons, and use automation to invite satisfied respondents to leave reviews, while routing dissatisfied feedback internally.
Are survey responses stored for future targeting?
Definitely – all answers are saved in your iZigg database, enabling smarter segmentation, automation triggers, and campaign precision.
What are typical use cases for SMS surveys?
They’re perfect for collecting customer feedback, boosting reviews, capturing employee insights, running event polls, refining offerings, and more across industries.
Can I analyze survey results in real-time?
Of course! iZigg provides real-time reporting so you can view response rates, individual answers, and aggregate results as they come in.