SMS MARKETING USE CASES

eCommerce

Text marketing keeps your brand top-of-mind and customers coming back for repeat purchases.

10K

Over 10k clients have improved their marketing campaign results with iZigg. Join them today!

iZigg Features

Drip Campaigns

Nurture abandoned cart shoppers with gentle reminders.

Two-Way Texting

Offer real-time support or answer product questions instantly.

Analytics

Measure conversions and refine campaigns for better ROI.

Capture New Shoppers Instantly

SMS and MMS marketing help online stores turn visitors into subscribers with easy, mobile-first opt-ins. Build your list quickly and connect with customers before they ever leave your site.

  • Add web forms and sign-up pages
  • Capture traffic with mobile keywords
  • Use QR codes on packaging
  • Import contacts from your CRM
  • Automate welcome texts with workflows

Online brands are using SMS to capture leads faster and drive higher conversion rates from their web and social traffic.

Turn Browsers into Buyers

Send personalized offers, cart reminders, and product updates that keep shoppers coming back. With automation and link tracking, every message is tailored, timely, and trackable.

  • Send abandoned cart reminders
  • Share product drops with MMS
  • Track clicks using link shortener
  • Segment lists by purchase history
  • Trigger drip campaigns based on behavior

SMS helps eCommerce brands reach customers at key moments, turning interest into immediate action.

Keep Shoppers Coming Back

Keep your customers engaged after every purchase with order updates, loyalty rewards, and post-sale follow-ups. Automated messages ensure shoppers always feel connected to your brand.

  • Send order and shipping alerts
  • Create loyalty rewards with SMS coupons
  • Automate re-engagement messages
  • Track engagement with analytics
  • Integrate with Shopify and WooCommerce

eCommerce businesses rely on SMS to drive retention, turning one-time buyers into repeat, lifelong customers.

Customer Stories

Testimonials

Learn firsthand why our customers trust us with their marketing and mobile communication initiatives.

Bringing Customers Back with Texts

iZigg’s Text Marketing helped us send personalized offers that got people buying again and again. Total game changer!

★★★★★

Nina K.

Fast Setup and Super Helpful

Michelle and the awesome folks at iZigg helped us get everything up and running quickly. They were so helpful with all our questions.

★★★★★

Ryan C.

Shipping Updates in Real Time

Our customers love the real-time shipping updates they get thanks to iZigg. It’s cut down on “Where’s my order?” calls big time.

★★★★★

Oscar S.

Want to Learn More?

eCommerce FAQs

Got questions? We’ve got answers. Here’s everything you need to know about getting the most out of iZigg Mobile Messaging.

Can I send confirmations and updates?

Yes, brands can use workflows to automatically send order confirmations and delivery updates. These automated messages keep customers informed without adding manual work for your team.

Can customers reply to my messages?

Yes, two-way texting enables customers to reply directly with questions about orders, returns, or products. This creates a faster, more personal support experience compared to email.

How fast are messages delivered?

iZigg delivers messages at lightning speed, sending thousands of texts in minutes with high throughput short codes or 10DLC numbers. Contact your entire list with mass texting in minutes.

Can I track which links customers click?

Yes, link tracking shows exactly who clicked your links and when. eCommerce teams use this data to measure campaign performance and follow up with highly engaged shoppers.

Can I recover abandoned carts with texts?

Yes, you can use drip campaigns and workflows to send timed follow-up messages to shoppers who didn’t complete checkout. Include links back to the cart or a special incentive to convert.

How do I track the success of my campaigns?

iZigg’s analytics provide insights into delivery rates, link clicks, opt-outs, and engagement trends. These reports help eCommerce brands optimize timing, messaging, and offers for better results.